HiiFive Privacy Policy

Last Updated: 01 Febuary 2025

Introduction

Welcome to HiiFive, a social app designed to connect people and facilitate collaboration through group chats and event organisation. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the UK Information Commissioner’s Office (ICO) under registration number [ZB861071]. You can find out more about our registration by visiting the ICO website at www.ico.org.uk.

By downloading, accessing, or using HiiFive, you agree to the terms of this Privacy Policy.

If you do not agree, please do not use our services.

1. Important Information and Who We Are

Data Controller: Raaghav Lakhanpal

Email: raaghavlakhanpal@icloud.com

Raaghav Lakhanpal is responsible for managing HiiFive. If you have any questions regarding this Privacy Policy, you can contact us using the details above.

2. Data We Collect About You

We collect different types of personal data, including:

• Identity Data: Username, email address.

• Profile Data: Information you provide when setting up your account.

• Content Data: Messages and event details shared in group chats.

• Device Data: Information about the device used to access HiiFive.

• Usage Data: Details of how you use the app.

• Marketing and Communications Data: Your preferences for receiving marketing from us.

We do not knowingly collect data from children under 13 years old.

3. How We Collect Your Personal Data

We collect data through:

• Direct interactions: When you register an account, contact us or update your profile.

• Automated technologies: When you use the app, we collect device and usage information.

• Third parties: We use services such as Google Firebase for authentication and storage.

4. How We Use Your Personal Data

We process your personal data under the following legal bases in accordance with UK GDPR:

• Consent: Where you provide clear, informed consent (e.g., receiving marketing communications).

• Contract Performance: Processing necessary for providing our app’s services.

• Legal Obligation: Where we are legally required to process data.

• Legitimate Interests: To improve our app, enhance security, and protect against fraud.

The specific purposes for which we use your personal data include:

• Providing and maintaining the app.
• Facilitating group chats and event organisation.
• Managing user accounts and providing customer support.
• Improving app functionality and user experience.
• Serving advertisements through Google AdMob.
• Complying with legal obligations.

5. Sharing Your Personal Data

We do not sell your personal data. However, we may share it with:

• Service providers: Such as Google Firebase for storage and authentication.
• Advertising partners: Google AdMob to display advertisements.
• Regulatory authorities: Where required by law.

We ensure that any third parties who process your data comply with UK GDPR and implement appropriate safeguards.

6. International Data Transfers

Since we use Google Firebase, your data may be processed outside the UK or EU. Where this occurs, we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).
• Other recognised mechanisms that provide an adequate level of protection.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you delete your account, we will remove your data within a reasonable timeframe, unless retention is required for legal purposes.

9. Your Legal Rights

Under UK GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data, subject to legal retention obligations.
• Right to Restriction: You can request limited processing of your data.
• Right to Data Portability: You can request a structured, machine-readable copy of your data.
• Right to Object: You can object to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: If we rely on consent for processing, you may withdraw it at any time.

To exercise your rights, please contact us at raaghavlakhanpal@icloud.com You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) (www.ico.org.uk) if you believe we have not adequately addressed your concerns.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted within the app, and where appropriate, notified to you.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Raaghav Lakhanpal

Email: raaghavlakhanpal@icloud.com

By using HiiFive, you acknowledge that you have read and understood this Privacy Policy.